Logix3 Product Offerings

When you are planning on changing the working process for your staff and partners, the easiest way to help foster adoption is through training. Logix3 will develop a training program designed to develop process awareness and execution effectiveness in your staff as well as your collaborative partners.

Logix3 can offer both in-house and online training to meet your company's needs. The training programs are developed alongside the process definition teams and are custom configured to meet the requirements of your corporate culture and personnel.

The same quality of training will be offered to your collaborative partners. A custom training program will be designed to ensure that all partners will have the required knowledge to effectively and efficiently operate within the new environment.

Once the initial training process is completed, Logix3 will maintain a training program for both your in-house staff and collaborative partners.

Clearly defined packaging specifications are a critical element to the success of any packaging program. We will work with your company to develop a set of specification guidelines which allows collaborative partners to know exactly how to interface with the Logix3 solution model.

Specification guides are developed based upon whether Logix3 will be providing the full OneClick packaging solution or if we will only manage the workflow processes. Specification guidelines can be designed for packaging associated with:

• Brands
• Structures
• Special Programs

If your company is involved with the generation of point of sale materials, Logix3 is able to help you define and manage specifications regarding your POS templates, SKU availability and printing.

Contact Logix3, or talk to your site representative for further information regarding these services.

Managing and documenting your company's processes is a daunting task on multiple levels. The exercise begins with the decision on how to document the processes in a way that they can be understood by non-associated readers, as well as allowing for updates in a structured format. There are multiple published methods for process documentation, as well as ways to determine which method of documentation is right for your company.

When you choose to work with Logix3, our implementation team prioritizes the documentation of both internal and external processes related to services to be provided. This is a critical step that allows Logix3, and our customers, full disclosure in the processes, metrics and associated deliverables.

Logix3's onsite staff uses the original process manual for an engagement guide. They are also responsible for changes and additions to the processes and supporting documentation. As the Continuous Process Improvement exercises change and improve existing processes, Logix3's onsite team ensures that the correct documentation, policy and process guides are updated.

Logix3 is dedicated to providing the highest quality service to your company and associated organizations. A critical factor in this service plan is ensuring process and policy documentation are updated and match the actual activity taken during process execution.

A key determination of the success of an outsource relationship can be measured in the reporting function. When provided, companies will strive to meet the goals associated with success. Choosing the right goals for a business process outsource relationship takes in-depth knowledge of both company's strengths & weaknesses, along with a concise overall intent of the relationship.

With this knowledge, your Logix3 account manager is able to work with your company to outline a clear set of metric and productivity targets which are aligned with the overall relationship goals. A defined and scheduled metric reporting program that is aligned with corporate and program goals ensures that the metrics you receive are pertinent to the current goals at hand.

Logix3 helps you define a clear program of metric reporting which ensures that you are always on the front end of trend analysis and can quickly provide verification of program success. With this knowledge, changes to program schedule or tactical adjustment in goals and targets can quickly be made to ensure the program stays on track.

When a company outsources a business process it is usually due to cost, efficiency, competitiveness or the process is not part of corporate core competency. Regardless of the decision, it is critical that the outsourcing company be dynamic in the services they provide.

When your company works with Logix3, we not only resolve the perceived challenges, but we forecast for future ones as well. Each of our account managers and service support teams is charged with continually increasing the value of your relationship with Logix3 while continuing to save you in personnel and true cost.

With the intimate knowledge of your company gained from the BPO relationship, the Logix3 team will follow our Continuous Process Improvement protocols to locate and document the top three hurdles your company faces in regards to the productivity and value of the BPO services. The account manager then develops a customer approved plan and implementation method to adjust/extend the services offered by Logix3 to resolve these newly identified challenges.

There is no schedule or limitation to process growth and tuning of the BPO services. Logix3 has found that the Continual Process Improvement activities and implementation is self driving. When your current challenges have been addressed and a maintenance process is in effect, the next level of improvements are then undertaken.